Refund Policy

This Refund Policy outlines the terms under which payments made to [Company Legal Name] (DBA [Brand Name]) are handled.

1. No Refunds for Completed Work

All payments are final. We do not provide refunds for any services that have been completed, delivered, or executed.

Due to the nature of digital services, marketing execution, consulting, and custom development work, once work has been performed, time and resources have been irrevocably allocated and cannot be reversed.

2. Scope of Non-Refundable Services

This includes, but is not limited to:

  • Google Ads setup, management, or optimization
  • Tracking and analytics implementation (GA4, GTM, etc.)
  • Website development or funnel creation
  • Consultations, audits, and strategy sessions
  • CRM setup, integrations, and automation systems
  • Any custom technical or marketing work

3. Deposits and Upfront Payments

Any deposits, retainers, or upfront payments are non-refundable. These payments secure time, resources, and scheduling.

4. Work in Progress

If a project is paused, canceled, or delayed by the client, no refunds will be issued for work already completed or time already allocated.

5. Client Responsibility

Clients are responsible for reviewing all proposals, scopes, and agreements prior to payment. By submitting payment, you acknowledge and agree to this policy.

6. Exceptions

Refunds may only be considered in rare cases at our sole discretion, and only if no meaningful work has been initiated.

We reserve the right to determine what constitutes “work initiated” or “work completed.”

7. Contact

For any questions regarding this policy, contact:

[Company Legal Name]
Email: [email@domain.com]
Location: [City, State, Country]